Holmwoods Privacy Policy

Published 25/9/2026

At Holmwoods, we value and respect your privacy. That is why we treat your data confidentially and will never make it available to third parties. In this privacy policy document, we explain what data we collect and how we protect it against misuse and what rights you have as a user with regards to the personal data you have provided us. 

This privacy policy applies to the use of the website https://twizzdom.com, the online learning environment and the teacher environment we offer on this website. This privacy policy is valid from 25/9/2026. When a new version is published, all previous versions will become invalid.

For Dutch schools, please see https://www.methodeengels.nl/uw-privacy/ for our Data Processing Agreement.

• First name or initials 
• Last name or first letter of last name 
• Email address (it is possible to use fake email addresses) 

Contact details

• First name or initials 
• Last name or first letter of last name 
• Email address

We use Google Analytics to improve our website. Your information is never shared with Google. Your IP address is anonymized. The information we obtain from you as a user cannot be traced back to your personal data. 

Emails that we send, either automated emails or newsletter emails, are tracked so we can determine their usefulness (e.g. which emails are never read and don’t provide useful information). Data that is stored: when an email is opened and when a link is clicked. This data is deleted when your account is deleted. In case your email address was changed, any data about emails sent to your old address will be deleted after 6 months.

The following groups of employees have access to personal details: 

• Sales & support employees: for giving support to schools and users 
• Development team: for website and database maintenance 

All employees who handle personal details have signed a confidentiality agreement. 

Information is stored in databases in the Netherlands (primary) and Ireland (backup). Information processing takes place exclusively in the Netherlands.

Holmwoods uses services from the following third parties:

• Microsoft Corporation, Washington, specifically Azure, for storage and processing of data, including core emails for registration and password reset. Storage and processing take place in the Netherlands and Ireland.
• Google Ireland Limited, Ireland, specifically Google Apps for Business for email and data storage. Data is processed within the EU.
• Brevo, Paris, to inform teachers via email about changes and other important developments in our products, and to send automated emails to users. Data is processed in the EU.
• Afi.AI for back-ups of Google Apps and Office 365. Data is processed in the EU.

Customer details are kept until a request for deletion is received.